Do you sell products for wholesale?

No. We do not sell our products for wholesale. Back to Index

UPS is saying that my package is delivered but I do not have my package. What do I do?

Please contact us and will follow up for you.

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What do I do if I am missing pieces?

Please reach out to us and will send you the missing pieces.

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Is there a way to attach headboards to any of the beds?

Yes, we have had customers using metal brackets to attach headboards.

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Will the mattress slide around on the bed frame?

No. The slats on most of our bed frames are turned side ways which creates friction between the mattress and the bed’s slats.

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Do you have any useful videos for the beds?

Yes, we do! You can find an informational video specifically on the No Fuss Plus bed frame at https://www.youtube.com/watch?v=mMp7RY0inmo.

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How much storage space is beneath the beds?

The No-Fuss beds have 6 inches of storage space, and the Accordion bed, Tic-Tac-Toe bed and the Flex bed have 10 inches.

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Where do you harvest the trees for your furniture?

They are harvested close to Montreal, Quebec.

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Which bed is the easiest to assemble?

According to our customers, the No-Fuss beds are the easiest and quickest to assemble.

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Where does the name “Quagga Designs” come from?

We stumbled upon the “Quagga” (an extinct Zebra) many years ago and just loved the name. We find that many furniture companies do not value quality but rather quantity and affordability for customers. Quagga Designs aims to “bring back quality from extinction,” by providing high quality furniture for a reasonable price.

For a more in-depth explanation of our company name and why we chose it, take a look at our post on our Facebook page: https://www.facebook.com/quaggadesigns/

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Which beds require no hardware?

The No-Fuss, No-Fuss Plus and the Tic-Tac-Toe bed require absolutely no hardware. The Flex bed and Accordion bed both require minimal amounts of hardware that will be provided for you with the shipment.

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What is the best way for me to transport the beds?

Once disassembled, the base and slats can be strapped and stacked onto each other for easy transport.

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How many boxes do the beds ship in?

Most of our beds ship 2 boxes.

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Do I need a box spring?

No.

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How much weight can each bed frame hold?

Each bed can hold between 1155kg and 1595kg.

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How heavy are your beds?

The average weight of our beds is 40kg.

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Should I worry about any off-gassing?

Our linseed oil finish is environmentally friendly and has no off-gassing.

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What kind of stain do you use on the furniture?

We do not use any stain, however we apply linseed oil to the surface of our products. Linseed oil is environmentally friendly and brings out the natural beauty of the wood grain. It also deeply nourishes the wood while providing providing protection that is waterproof and abrasion resistant.

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Do you accept exchanges?

Only within 30 days of purchase.

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What is your return policy?

If you are not fully satisfied with your bed, you can return it after 30 days no questions asked!

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Do you ship internationally?

Yes, we ship to the Unite States.

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Do you ship to APO/FPO addresses?

No, we do not ship to APO/FPO addresses.

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Which carrier do you use to ship ground?

We use UPS and Canpar for ground shipping purposes.

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Can I ship my order to my PO Box?

No, we do not ship orders to PO Boxes.

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Can you expedite shipping?

Yes, but there will be additional shipping applied to the final price.

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Do you charge for shipping?

We provide free shipping across Canada.

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Do you have same-day delivery?

No, however our delivery time on average is 3 days.

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What is a backorder?

It means that we have a waiting list as certain products are sold out.

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Will my card be charged at checkout or time of shipment?

It takes from 24hours to a couple of days to process the payment.

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How long will it take for my order to arrive?

The average shipment takes around 3-5 days.

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How far apart are the slats?

The slats are between 2.5 and 3 inches apart.

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How can I keep up to date with Quagga Designs?

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How do I cancel my order?

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Where does the name “Quagga Designs” come from?

We stumbled upon the “Quagga” (an extinct Zebra) many years ago and just loved the name. We find that many furniture companies do not value quality but rather quantity and affordability for customers. Quagga Designs aims to “bring back quality from extinction,” by providing high quality furniture for a reasonable price.

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What are your products made from?

All our products come from Quebec and are made of birch plywood. We make our furniture out of birch because it is strong and stable.

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Where are Quagga products manufactured?

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